Last Updated: September 17, 2026
Quick summary: GRO-MSME offers Monthly, Quarterly, and Annual membership plans billed in advance with automatic renewal. A 14-day cooling-off period from first payment entitles users to a full refund by emailing support@gromsme.club, processed within 7-10 business days. After the cooling-off period, the Monthly Plan is non-refundable while Quarterly and Annual Plans get pro-rata refunds. Members can cancel anytime from account settings; access continues until the end of the current billing period. Exceptional circumstances such as medical emergencies are reviewed case-by-case. Contact: info@gromsme.club, +91-9811312259.
GRO-MSME (gromsme.club) offers flexible membership plans to support Micro, Small & Medium Enterprises with advisory, funding, and compliance services. This Refund & Cancellation Policy explains how billing, cancellations, and refunds work across our Monthly, Quarterly, and Annual membership plans, so you know exactly what to expect before and after you join. For details on how we handle your data, see our Privacy Policy, and for full usage terms see our Terms & Conditions.
GRO-MSME offers our membership plans in the following billing cycles to suit different business needs:
| Plan | Billing Cycle |
|---|---|
| Monthly Plan | Billed monthly |
| Quarterly Plan | Billed every 3 months |
| Annual Plan | Billed annually |
We accept payments via:
Note: We do not accept cash payments.
All memberships are billed in advance, based on your selected plan:
Memberships automatically renew at the end of each billing cycle unless cancelled by the user beforehand. Users receive a reminder email 7 days before the renewal date, so there's always advance notice before the next charge.
Users are entitled to a 14-day cooling-off period from the date of their first payment. During this period, users may request a full refund by contacting our support team at support@gromsme.club. Refunds are processed within 7–10 business days.
Users may cancel their membership at any time through their account settings. After cancellation, the membership remains active until the end of the current billing period, and no further charges will be applied.
In cases of medical emergencies or other significant events beyond the user's control, exceptions to this refund policy may be considered on a case-by-case basis. Users should contact our support team with relevant supporting documentation for review.
GRO-MSME offers a 14-day cooling-off period from the date of your first payment. Within this window, you can request a full refund by emailing support@gromsme.club, and refunds are processed within 7-10 business days.
After the cooling-off period, the Monthly Plan is non-refundable. Quarterly and Annual Plans are eligible for a pro-rata refund, which deducts the cost of the months already used.
You can cancel your membership anytime from your account settings. Your membership stays active until the end of the current billing period, and no further charges are applied after that.
Yes. Memberships renew automatically at the end of each billing cycle unless cancelled beforehand. You'll receive a reminder email 7 days before the renewal date.
GRO-MSME accepts Cheque/Demand Draft, Net Banking, UPI, and other secure payment gateways. Cash payments are not accepted.
For refund requests, cancellations, or any billing questions, reach out to us: